Help Centre

Frequently Asked Questions
About Bet363

Got a question about your account, deposits, cricket betting, or withdrawals? You'll find straightforward answers right here — no runaround, no jargon.

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Everything You Need to Know About Bet363

Whether you're new to Bet363 or you've been betting with us for a while, this FAQ page is your go-to resource for quick, honest answers. We've put together the most common questions we hear from Pakistani players — covering everything from setting up your account and making your first PKR deposit through JazzCash or Easypaisa, to understanding how cricket odds work and what to do if a withdrawal is delayed.

The questions below are organised by topic so you can jump straight to what you need. If your question isn't covered here, our support team is available around the clock via live chat after you log in. Now let's get into it.

Account & Login

Creating an account is straightforward. Head to the Register page, fill in your details — your name, email address or mobile number, and a strong password — then confirm your age and agree to the Terms and Conditions. Your account will be ready within seconds. You must be 18 years or older to register and use this platform.

Go to the Login page and click the "Forgot Password?" link. Enter your registered email address and we'll send you a reset link. If you no longer have access to that email, contact our support team via live chat with your registered mobile number and username so we can verify your identity manually.

No — each person is only allowed one account on Bet363. Creating multiple accounts is against our Terms and Conditions and may result in all accounts being suspended. If you're having trouble accessing your existing account, use the password reset option or contact support directly.

Once logged in, go to your Account Settings and look for the Security section. From there you can enable 2FA, which will send a one-time code to your registered mobile number each time you sign in. We strongly recommend enabling it — it adds a solid extra layer of protection to your funds and personal data.

Log in to your account and head to the Profile section under Account Settings. Most details can be updated directly. For changes to your registered mobile number or national ID, you may need to verify your identity first. Contact live support if you run into any issues during the process.
Deposits & Withdrawals

Bet363 supports a range of payment options for players in Pakistan. You can deposit and withdraw using JazzCash, Easypaisa, Raast, standard Bank Transfer, debit and credit cards, and other mobile wallets. All transactions are handled in PKR so there are no conversion fees to worry about. Visit the Deposit page for full details on minimum and maximum amounts.

JazzCash and Easypaisa deposits are typically processed within a few minutes. Raast and bank transfers may take slightly longer depending on your bank, usually within a few hours. If your deposit hasn't appeared after a reasonable wait, keep your transaction reference handy and contact our support team through live chat — they can trace it quickly.

Go to the Withdrawal section in your account dashboard, select your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount in PKR and confirm. Withdrawals to mobile wallets like JazzCash and Easypaisa are generally processed faster than bank transfers. Make sure your account is verified to avoid any delays.

Yes, minimum amounts apply and can vary depending on the payment method. Check the Deposit page for the latest minimum and maximum thresholds for each method. We've kept the minimums low to make sure players at every level can participate comfortably.

Most withdrawals are processed promptly, but occasional delays can happen due to account verification requirements, high traffic periods, or processing times on the bank's side. If your withdrawal has been pending for more than 24 hours, contact our support team with your transaction ID and they'll look into it right away.
Sports Betting & Cricket

Absolutely — cricket is at the heart of what we do at Bet363. You'll find comprehensive markets covering Pakistan Super League (PSL) matches, T20 internationals, Test series, and all major tournaments involving the Pakistan national team. Markets include match winner, top batsman, total runs, live in-play odds, and more. Head to the Sports section to browse current fixtures.

Yes. While cricket is our most popular category, Bet363 also covers football leagues from around the world, including international fixtures and major club tournaments. Esports betting is also available for popular titles. All bets can be placed in PKR.

Live betting lets you place bets on a match that is already in progress. Odds update in real time based on what's happening on the field. For cricket, this means you can bet on the next wicket, next over runs, or the match winner at any point during the game. Odds move fast, so act quickly when you spot your opportunity. A stable internet connection is recommended for live betting.

If a match is abandoned, cancelled, or cannot be completed as scheduled, Bet363's standard policy is to void the affected bets and return your stake to your account balance. For partially completed matches where a result has been officially declared, the settled result will apply. Specific rules may vary by market, so check the Betting page for full terms.
Casino & Slots

Bet363 offers a wide range of casino games including Live Roulette, Blackjack, Baccarat, Teen Patti, and Andar Bahar in the Live Casino section. The Slots section features hundreds of titles across different themes and stake levels. You'll also find Bingo rooms and instant-win games. All games are playable with PKR stakes.

Yes. All slot and RNG-based casino games on Bet363 use certified random number generators to ensure fair outcomes. Live casino games are streamed from professional studios with real dealers, operated under established gaming software providers. The results of every game are independent and cannot be predicted or manipulated.

Yes, the Bet363 platform is fully mobile-responsive. All casino games, live dealer tables, and slots load smoothly on Android and iOS devices through your browser — no app download required. Just log in from your mobile browser and you'll have the full experience at your fingertips.
Bonuses & Promotions

New players on Bet363 are eligible for a welcome bonus on their first deposit. The specific offer and percentage varies — check the Promotions section after you create your account for the latest details. Welcome bonuses typically come with wagering requirements, so read the terms carefully before claiming.

Wagering requirements (also called playthrough conditions) mean you need to bet your bonus amount a certain number of times before you can withdraw it as cash. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place PKR 10,000 worth of bets before the bonus becomes withdrawable. Not all game types may contribute equally — slots often contribute 100%, while certain table games may contribute less.

Yes. Bet363 regularly runs promotions for existing members including reload bonuses, free bet offers during major cricket tournaments like PSL and T20 internationals, cashback deals, and seasonal promotions. Log in to your account and check the Promotions tab to see what's currently active.
Responsible Gaming

We take responsible gaming seriously. Bet363 provides tools to help you stay in control — including deposit limits, session time reminders, and self-exclusion options. You can set a daily, weekly, or monthly spending limit directly from your account settings. We strongly encourage all players to use these tools and to only bet amounts they are genuinely comfortable losing. Read more on our Responsible Gaming page.

If you feel you need a break, go to Account Settings and look for the Self-Exclusion or Cool-Off option. You can choose a temporary break ranging from a few days to several weeks, or opt for a longer self-exclusion period. During a self-exclusion period, you will not be able to log in or place bets. This is a firm commitment to your wellbeing and cannot be reversed before the period ends.

Bet363 is strictly for adults aged 18 and above. This platform is designed for entertainment purposes — betting should never be viewed as a way to make money or solve financial problems. If you feel that your gambling is becoming difficult to control, please take advantage of our self-exclusion tools and speak to someone you trust. Bet within your means, set a budget before you play, and take regular breaks.

Why Pakistani Players Trust Bet363

A platform built around your needs — fast payments, local support, and genuine cricket coverage.

Full PKR Support

Every deposit, withdrawal, and bet is handled in Pakistani Rupees. No hidden conversion charges — your balance is always exactly what you see.

Deep Cricket Coverage

From PSL group stages to T20 World Cups and bilateral series, Bet363 offers more cricket markets than most platforms — with live in-play odds updated ball by ball.

Mobile-Ready Platform

No app needed. Bet363 works flawlessly on any Android or iOS browser. Log in, deposit via JazzCash, and place your bets — all from your phone in under a minute.

Secure & Encrypted

256-bit SSL encryption protects every login and transaction. Your personal information and funds are safe — we don't take shortcuts on security.

24/7 Live Support

Our support agents understand Pakistan's payment landscape and are available around the clock. Got a JazzCash deposit issue at 2am? We've got you covered.

One Account, Everything

Sports, Casino, Live Casino, Slots, Bingo — your single Bet363 login gives you access to all of it. Switch between sections without logging in and out repeatedly.

Ready to Jump In?

Create your free account today and start betting on PSL, T20, and more — all in PKR with JazzCash and Easypaisa support.

This platform is for adults aged 18 and above only. Please play responsibly.